Enable your customers to write reviews of all your products and services on your site with LouderVoice.
Your customers love talking about you. Use LouderVoice to connect those conversations to Facebook and Twitter.
Social Commerce Powered by Reviews means that your customers do the selling for you!
Read all of our posts about customer reviews and why they make sense for your business. If you have not embraced customer feedback yet, let us help you do so.
We have updated our privacy policy to include GDPR provisions. This includes information on how to request that your personal information be deleted from our systems. In addition, anyone submitting reviews using our solution on our clients’ sites must now actively provide their consent that their name and email address can be shared with LouderVoice.
Sometimes it’s the simple features which provide the most value and that’s definitely the case with two of our most recent updates. Extra Questions Clients now have the ability to ask up to 5 extra optional questions from reviewers. This is not intended as a replacement for questionnaires or surveys but is more for extra context. For example, some of our hotel clients use it to ask for the room number.
The first thing I do when I land on a site I haven’t used before is to check their reviews. Good or bad, I want to see that it is a company which values feedback and is actively providing services or products. We were really excited recently to sign-up Floradoor in Cairo as our first African client. This high-end florist delivers flowers locally for a global customer base and it has been a joy to read their reviews.
We always strongly encourage our clients to request reviews using every channel available to them, particularly if the bulk of their business is not online. This can be done using receipts, invoices, compliment slips, phone calls or, in the case of our latest restaurant client in France, using an iPad! This is simply a superb idea by l’Auberge des Trois Pucelles near Grenoble and our partners Thierry André FOUCHER and WSI Belledonne Digital Strategies.
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