It’s always a delight to work with like-minded companies so we were doubly pleased when Puddleducks.ie contacted us recently about using the LouderVoice customer reviews system on their site.

Puddleducks is a rapidly growing online retailer of outdoor clothing for both children’s and adults. In fact,  we first encountered them as personal customers of their fantastic products. Their range includes Swedish designed dungarees, jackets and trousers for children, as well as waterproof clothing and work wear for adults.

We’ve had a fantastic year in LouderVoice and it looks like 2009 is going to be even better with a raft of new releases in the next few months. Looking back over last year we achieved the following:

• In January we launched Flag Tag reviewing which enabled any blogger to have their blog reviews collected by LouderVoice with two simple tags on a post.
• We also added Twitter/SMS/Jaiku hashtag support
• In February we sponsored the Best Blog Post in the Irish Blog Awards
• In March we did our first major revamp with LouderVoice V2 adding on-site reviews and a ton of other features.
• We also launched V2 of our WordPress Plugin. (Updated Plugin for WP 2.7 coming very soon!)
• We spent from April to October busy fixing bugs and building our B2B offering
• In July we started using Get Satisfaction for Customer support. Don’t hesitate to add bug reports or feature requests there.
• In September we launched Simple SMS reviews requiring just a single keyword
• We were also Shortlisted in the Irish Web Awards
• In October we launched LouderVoice for Business to great attention
• We were also shortlisted in the Irish Software Association Awards
• And we kicked off our BES 2008 Offering for Irish Investors
• In November, our first B2B client, Klipsch, went live
• In December we successfully closed a BES investment round which will ensure our continued success through 2009

Over the past few months we have been trialling our business services with several clients. Some of those are already live, others will go live over the next quarter. We now have a very nice brochure site to go with these services and a very powerful content moderation back-end for our clients.

The LouderVoice for Business site gives the high level overview of our services which are currently in three areas:

• White-label review service based on a secure XML API
• SMS reviews and customer feedback
• Custom review widgets