Auto Europe Car Hire
Reviewed by reviewer187708 via 
on 07 Apr 2008
item website
Big Thieves. When I made the online resevation, it was $50 and said that the amount due was zero. However when I rented the car, I had to pay another surcharge of $45. The rental agency told me that it was because I had used autoeurope to book the car. They said that it would not have been the case if I had booked directly through them (and would have costed me $70).... So I ended up paying a lot more for no good reason.... Called up Customer Service, but what can you really expect... Moral of the story: They have a lot of fine print, be careful.
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Comments
Conor O'Neill at 08:57 - 07 Apr, 2008 said:
That's really useful to know. I had a great experience with them in Geneva on a Europcar rental but clearly they have problems elsewhere.